Swift Transportation Complaints and Reviews

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Swift Transportation
Main address: Corporate Headquarters 85043 Phoenix AZ
1-800-800-2200, , info@swifttrans.com
  • 85+3 mobile complaints
  • $57K claimed losses
  • $648 average
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  • 2 days ago
  • Transportation and Delivery
  • Omaha, Nebraska
  • Phone Customer Service
  • 20

Trying to get a hold of this company is ridiculous. Been on hold for an hour now. It is early in the morning, I seriously doubt you have that many "callers" waiting. Terrible customer service. Finally got someone to answer and they couldn't even calculate the numbers I was giving them. Waited on hold for an hour to talk to someone for two minutes, only for them to put me on hold again. I hope I... Read more

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Im going through my mentorship right now. Its supp to be over in 6 weeks but im going on 9 weeks. The DM forgot about us so we sat for a week and the mentor has taken hometime twice. So obviously my last two checks haven't been very well. I was promi 48,000 my first year and im barely going on 1200. Dont work for swift, they forget to tell you certain things and dont know how to communicate. Add comment


  • Sep 09
  • Transportation and Delivery
  • Mishawaka, Indiana
  • Driver Training
  • 3
  • 3
  • 333

I had a single 'accident' during training as a driver for SWIFT at night, with minimal damage.. I was told that I have been suspended, as hospital bills began to stack up.. though later to receive mail saying that I have been discharged. Read more

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  • Sep 07
  • Ex Employees
  • Tye, Texas
  • Unpaid Job
  • 1
  • 1
  • 419

I have been OTR with swift for five months now. In the beginning I really liked them, they gave great miles and sent me on routes I rarely took with other companies who kept me east of the Rockies. But about 6wks in...the miles stopped coming, the loads were being sent less and less. I exchanged trucks 5times, because they never keep their fleet in running shape (I finally got a decent one). I... Read more

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  • Sep 04
  • Transportation and Delivery
  • Millington, Tennessee
  • Truck Driving Lessons
  • 1
  • 1
  • 260

I read the online material that stated there was a one instructor per three student per truck ratio. Wrong!!!!!! I get there and there is 60 students and 3 instructors. Students trying to teach one another to drive. It was a hot mess. It was so frustrating waiting and waiting to drive the trucks for practice and then no one on one instruction. The only time we had real instruction was on the... Read more

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  • Sep 03
  • Shipping
  • Plymouth, Minnesota
  • Drivers
  • 3
  • 3
  • 179

Swift transportation is now hiring and puting Somalia immigrants in trucks. That in its self is not a problem if they are properly train , but this is not the case.these. students come off the trainig truck with very little idea of what's exspect of them.their command of the English language is very limited or not at all.they will run in team's so at least one driver has some English. So if... Read more

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  • Aug 28
  • Transportation and Delivery
  • Driver
  • 2
  • 2
  • 57

Truck 131266 almost ran me off road instead of pulling into other lane. Rude!! Read more

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At a TA Travel center, im a female and had stepped out back to smoke.. a driver came from inside the building and stepped behind the cab tires and urinated right in front of me... omg.. theres a bathroom inside where he came from and then driving off .. he littered, throwing a wad of paper on the ground... his truck # is 148099 ,this is Commerce Ga.... so unprofessional this guy was !!! Add comment

I already had a good job and a Swift recruiter named Paul Barta kept calling and informed me of an intermodal position in Saginaw, TX that paid 10k more than the job I was at. Not only did the Saginaw account pay a considerable amount less the recruiter told me that all of my background and employment verification had been completed and that I was eleigible to attend the three day orientation. At... Add comment


  • Jul 03
  • Transportation and Delivery
  • Atlanta, Georgia
  • Unsafe Passes
  • 3
  • 3
  • 128

Truck number 054283 and Trailer number 080188, traveling southbound on Hwy 277 between Del Rio and Eagle Pass. Speed limit is 70, and your driver was driving 55 mph, blocking traffic, and not pulling to the side so people can make safe passes. Therefore, people are making unsafe passes, making the road very dangerous. Some common courtesy and common sense would be appreciated. Read more

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