Contact Swift Transportation Customer Service
How to Reach a Person at Swift Transportation
Verified Contact Information
Toll-Free Number:
-
1-800-800-2200Toll Free
Customer Service:
-
1-866-437-3050
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1-602-269-9700
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1-866-902-2043
Swift Transportation Emails:
General Info
FREIGHT QUOTE
Media
info@swifttrans.com
Swift Transportation Customer Service Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Most Popular Swift Transportation Phone Number
1 (800) 800-2200
Average Hold Time
00:02:04
Average Calls duration
3 minutes
Most Popular Swift Transportation Email Address
info@swifttrans.com
Swift Transportation Live Agent Availability
8% of callers successfully reach a real person
Issue Resolution Rate
Low (15% reported full resolution)
Call Volume by Day
View full overview ›
Swift Transportation Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
| Most Popular Swift Transportation Phone Number | 1 (800) 800-2200 |
| Average Hold Time | 00:02:04 |
| Average Calls duration | 3 minutes |
| Most Popular Swift Transportation Email Address | info@swifttrans.com |
| Swift Transportation Live Agent Availability | 8% of callers successfully reach a real person |
| Issue Resolution Rate | Low (15% reported full resolution) |
| Contact Method Distribution | 90% phone, 10% email |
| Common Reasons for Contact | Employment, product/ service and request for information |
Call Volume by Day
Contact Information
Swift Transportation Website:
Swift Transportation Help Center:
Corporate Office Address:
Swift Transportation Services, LLC
2200 S. 75th Avenue
Phoenix,
Arizona
85043
United States
Summary of Swift Transportation Customer Service Calls
250
TOTAL
CALLS
CALLS
02:56
AVG CALL
DURATION
DURATION
15%
ISSUES
RESOLVED
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Swift Transportation?
Employment Question:
- “I want a truck driver job”
- “Employment”
- “W2 form”
Product/ Service Question:
- “Driver complaint”
- “Complaint”
- “Student loan payments”
Request for Information Question:
- “Question about 700 d rental fee”
- “Appointments”
- “Talk about appointment with csr”
Shipping and Delivery Question:
- “Tracking cargo”
- “Lost package”
- “Need a quote on 53 102 dry van picking up Prescott, AZ 86301 delivering to Henderson, NC 27536. Just looking for a quote it's about 2200 miles about 30,000 pounds.”
Account Question:
- “I am trying to verify if puppy delivery it not a fraud”
- “I type wrong account number.there a possibility for refund”
- “Need the log in department”
Return/ Replace Question:
- “One of your trucks lost there trailer registration holder here at the loves I’m trying to get it returned to you”
- “Income tax return”
- “Change address”
Staff Question:
- “On road service abs light on”
- “On road service”
Payments and Charges Question:
- “Wanted to know if you have a order on a kitten for me if so I have to make payment”
Cards Question:
- “Need fuel cards off”
Website/ Application Question:
- “Application denial”
Other Question:
- “Wanna become a driver”
- “Scam from one of your customers”
- “Claims”
Compare Swift Transportation Customer Service To
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Swift Transportation