Swift Transportation Reviews and Complaints | swifttrans.com @ Pissed Consumer

Most helpful review

New Reviewer

Oct 26, 2012 ExLaw

Swift Company Drivers 2

In my previous Swift Company Drivers post, I outlined how to further document your work activities to enhance your self protection from rouge or inept Swift terminal employees and management and their often made up "policies" that they use to try and make you quit if...

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23 comments

Sep 02, 2020 PissedConsumer1919240 #1919240

I agree.

0 0

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#354517

Location

Dallas, Texas

Service

Swift Transportation Customer Care

Feb 10, 2022 PissedConsumer3331031 of Seattle, WA

I asked my w2 form

The lady that helped me was excellent she solved the problem on the phone.i got my w2 on my email while she stayed on the phone to make sure I got my w2.very good action from her.she was also so polite.i give her five star customers service.

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#3331031

Location

Seattle, Washington

New Reviewer

Oct 17, 2021 Carol G Rab

Have take for shows in 2020

I have some ticket that couldn't be use because of COVID-19 I will like to see if I can use for Disney on ice that is coming this winter

User's recommendation: Ca.

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#2980533

Location

Schenectady, New York

New Reviewer

Aug 30, 2021 Juan C Eub

Terrible communication

1.0

Broker agent, EFRAIN, is awful to work with. Leads you on through setup just to cancel loads due to lack of knowledge of own loads. Post loads that can't be called on and doesn't reply to calls, texts, or emails. Very rude and doesn't belong in the trucking business. Setting a very poor representation for swift transport.

User's recommendation: If it's posted by EFRAIN, do not even bother.

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#2824262

Preferred solution

Let the company propose a solution

New Reviewer

Jul 09, 2021 Richard E Lue

Liars

1.0

I was contacted by my recruiter (Heather Schmidt), went through the process and eventually got with my Hiring Coordinator (Tiffany Mack). Lying recruiters are going to be the fall of this Company! I was not hired due to me taking a Prescribed and Monitored Medication by my Primary of 15 years! They made me waste my time at Orientation and claim they treat you as "Family" LMFAO!!!! I DO NOT recommend SWIFT to anyone unless they enjoy lies and empty promises!! Their Doctor, Dixon gives a half *** Physical!! So, if you're out of shape, dress unprofessionally and just want to waste your time SWIFT is for you!!!!!TE DO NOT WAS

User's recommendation: DO NOT WASTE YOUR TIME.

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#2669992

Location

Ocala, Florida

Cons

Unhelpful and rude employees forced into a second dot physical
You are only a number to them
Consistent lying

Loss

$200

Preferred solution

Employment with SWIFT

New Reviewer

Mar 14, 2021 Jerry C Ruk

Bad drivers

My brother was going down the interstate and a swift truck ran him off the road two others cars saw it stopped and called the highway patrol I hope they find this driver and the company will fire him!

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#2457543

Cons

Bad drivers

Preferred solution

Find driver

Dec 28, 2020 PissedConsumer2355992 of New York, NY

Bad drivers

1.0

Driver of vehicle #131920 cut off 3 lanes of traffic (me included) to get into a turn lane to I 83 North from Route 30 East in York, PA. No blinkers, horn, nothing ...just drifted all the way over in the middle of afternoon traffic

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#2355992

Location

New York, New York

New Reviewer

Sep 06, 2020 Alex T Zel

Raise awareness

1.0

School valued at 6k consists of a week in the class, 2 weeks in a parking lot one 12 mile trip and two 45 mile ones outside the gate. Training with mentor phase is outright horrifying.They do not check backgrounds thoroughly or ever penalize trainers for anything.Harrasment,abuse and assault are very common,but reports are not taken seriously by the management.I seriously consider legal action.

User's recommendation: Record your every move during mentor phase.

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#2155434

Pros

Orientation team and school seem friendly

Cons

Horrible people allowed to be mentors

Loss

$6000

Preferred solution

Full refund

New Reviewer

Jul 31, 2020 NA N Dhy

They treat the truck drivers really badly someone needs to look into the Opelika Alabama office..... please send help for those drivers they have no one to defend them just come and talk to them......

1.0

The driver's for the Opelika Alabama office are not being taken care of they are used tired and treated poorly someone needs to talk to them if they are not scared that they will be fired....They are putting tired drivers on the road putting their lives in danger they talked to him any old kind of way and they cheat them out of money in the midst of the coronavirus pandemic they are not helping them with PPE please somebody help them God knows I can't watch any more of them being mistreated they don't deserve that

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#2091690

Preferred solution

Companies Similar to Swift Transportation

New Reviewer

Jun 17, 2020 Ivy H Kuj

Delinquent payment for the lumper service

1.0

I'm not able to get a hold of anyone who has any idea on how to pay a lumpers fee for a Pepperidge farm load delivered in Franklin, IN. I reached out to the driver and told him to have his dispatch call me to discuss payment alternatives since his fleet card did not...

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#1995335

Cons

Swift transportation

Loss

$248

Preferred solution

All I want is to receive payment for the work done by the lumping service for PO #4504676280. I can provide any information or proof you need, but this needs to be taken care of, faster than it is.

New Reviewer

Mar 19, 2020 Brian M Jec

Driver complaint

4.5

I had an incident with one of your drivers last night. The driver's name is Chris the truck number was 171130. He was parked and had left his headlights on. Since they were pointed right into my windshield and he had pulled his curtain closed. I knocked on his door to tell him to shut off his lights. Chris was mad saying i banged on his truck. I am guessing knocking is banging now. I told him his lights were still on and he needed to shut them off. He told me that he forgot to turn them off and he was sorry. But if i bang on his truck again. He would sic his dog on me. His dog was jumping in his lap. He pushed her back down. Im not sure what kind of dog she was. But she was dark brown with medium length fur. As you can guess. Things went down hill from there. I did call swift security right after this. The person i spoke to was able to look up the truck number. He asked if i was sure there was a dog in the truck. I said yes the dogs head was in the window. He said thays not right. Hes not supposed to jave a dog in the company truck. I reassured him that yes he does indeed have at least one dog in there now.

User's recommendation: do not let young company drivers who can not do their job work for you. had he done his post trip inspection. he would have saw his lights were left on.

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#1829926

Service

Swift Transportation Vehicle Driver

Mar 14, 2020 PissedConsumer1823529 of Toronto, Canada

You have a driver that spit on me

Hello my aftermath is this with coronavirus luminous Across the Nation I am very concerned and had been sickly with flu-like feeling the past 3 days your driver that spit on me it's very conscious on my mind about his germs and being a stranger or Unknowing if this fellow is carry STDs any other germs or viruses should I become a victim my first thoughts will be your driver spitting on me of any coronavirus or any other STD

User's recommendation: You need to give all rookie drivers with you're employed a class on how to behave with the general public with other drivers that they come in contact with especially stopping coming off the road and doing their rest. Being stressed out from their occupation is not a good time to be coming in contact and demonstrating aggressive rude Behavior with other drivers and General Public.

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1 comment

Mar 14, 2020 PissedConsumer1838922 #1838922

Nobody spit on you. Think up something better.

0 0

#1823529

Location

Toronto, Ontario

New Reviewer

Feb 11, 2020 MrB Sfn

Stay sway

1.0

I was told by my recruiter that I could use my one-year physical that I have left remaining on my 2-year dot card. Orientation did not want to accept my physical and said I have to redo it they told me I had to take another dot .Concentra did not approve me for a new physical they said blood sugar was too high I need a sleep apnea test I am leaving from orientation with no job and I have to go home find apnea study test just because of doctor my neck was too big. I have a Concentra in the state where I live I could have taken a dot physical there.

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#1788897

Service

Swift Transportation Customer Care

Pros

No e

Loss

$250

Preferred solution

Let the company propose a solution

New Reviewer

Feb 11, 2020 MrB Sfn

No stay away

1.0

I attended orientation because my recruiter told me I didn't need a dot physical I currently had a physical that has 1 year left on my physical when I got the orientation they told me I had to redo a physical and the doctor Concentra decided that they wanted to test my that my sugar was high and I don't believe my sugar was high and they said I need a sleep apnea test and it took my blood pressure like 6 times in less than an hour they were trying to find any reason to disqualify me

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#1788847

Location

Laurel, Maryland

Service

Swift Transportation Customer Care

Nov 25, 2019 PissedConsumer1715670 of New Philadelphia, OH

Beware

I WAS ALMOST RUN OFF THE ROAD BY A SWIFT TRUCK DRIVER. DRIVER WOULDN'T MOVE OVER TO ALLOW ME TO ENTER THE HIGHWAY. LIC. PLATE P323029 THEN MILES LATER THE DRIVER CUT ME OFF.

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1 comment

Mar 14, 2020 PissedConsumer1838920 #1838920

Must have been Interstate 77 .

0 0

#1715670

Location

New Philadelphia, Ohio

Service

Swift Transportation Vehicle Driver

Nov 04, 2019 PissedConsumer1698693 of Charlotte, NC

Need a copy of paycheck to date

I need to get my wages to date

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Website	2/5
Tracking Tool	2/5
Reliability	2/5
Product or Service Quality	2/5
Turnaround Time	2/5

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