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Swift Transportation

Swift Transportation

www.swifttrans.com
What is your customer experience with Swift Transportation?

Swift Transportation Overview

The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.

  • Swift Transportation has 1.6 star rating based on 67 customer reviews. Consumers are mostly dissatisfied.

  • Rating Distribution
  • Pros: After hours dispatch and bob byes, Customer service, Drove ten years.
    Cons: Swift transportation, Unhelpful and rude employees forced into a second dot physical, Wasted my time.

  • Recent recommendations regarding this business are as follows: "Apparently they can't track loads/trailer numbers by license plate. I wouldn't feel too comfortable as a customer knowing that. Will see what the DOT says about it tomorrow.", "Don’t buy", "Avoid using this company and protect your CDL and business", "stay away", "Avoid these truckers".

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Media from reviews

Swift Transportation - I type wrong account number.there a possibility for refund
Swift Transportation - Driver Ran me OFF THE ROADSwift Transportation - Driver complaintSwift Transportation - Recap from recap from swift trailer hit my car and WindSwift Transportation - Recap from recap from swift trailer hit my car and Wind - Image 2Swift Transportation - Recap from recap from swift trailer hit my car and Wind - Image 3Swift Transportation - Recap from recap from swift trailer hit my car and Wind - Image 4
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shannon M Evv

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Calling about a package

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I want to make sure you have the package Im looking for, A Verbal confirmation. I dislike only by email, Please work with me to confirm verbally to reassure, I would greatly appreciated that.

I also need to give payment from money in the box.

I dont have 3500 just laying around. Ill pay more, if need be.

Sincerly

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Preferred solution: Deliver product or service ordered

Anonymous
map-marker Middletown, Ohio

Swift negligence.

At the TA in Eaton Ohio. A Swift driver just tore my drivers side mirror off.

He/she then took off. Called the police who in turn called Swift. He was told they can't track who has what trailer by license plate. That is very hard to believe.

If you are a customer of theirs that means they really can't track your shipment...they apparently don't know anything about the trailer or it's license plate number. Seriously?

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User's recommendation: Apparently they can't track loads/trailer numbers by license plate. I wouldn't feel too comfortable as a customer knowing that. Will see what the DOT says about it tomorrow.

Malick Rna

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Quezon City, Manila

I type wrong account number.there a possibility for refund

Swift Transportation - I type wrong account number.there a possibility for refund

While i was inputting the number i accidentally inputted the wrong number while transfering to the correct gcash account i meant to send it to the following account in the picture. But instead i sent it to the account number "990794"

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Anonymous
map-marker Charlotte, North Carolina

Pants didn't fit

Pants are to small and I havent been able to talk to anyone about this problem I have a message and nobody has been in contact with me it has been over two weeks i am steal waiting

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User's recommendation: Don’t buy

Monroe H Rtm

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Swift Trailers

Hello, I am a driver with The Way Transportation LLC in Kansas City, MO. They are illegally using Swift trailers and switching trailer parts with their own trailers.

Currently, I have witnessed it myself, and the trailers are currently at 14330 U.S.

Hwy 71, Kansas City, MO 64147. I just felt that you should know because it's not fair to you guys.

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Preferred solution: Nothing but the right thing done

User's recommendation: Avoid using this company and protect your CDL and business

Jenna B Lbf

Driver complaint

One of your truck drivers is driving recklessly. The trailer is #227008. He is swerving, on his phone, fluctuating speeds at 55-75 at 8 am on 6/5/24.

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Josh V Xlo

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Bel Air, Maryland

Such a let down

i was so excited to work for them a couple of years ago. i was told i would regret it but i still held a belief that it would be great.

well, it was exactly what everyone told me it would be. they took me in and dropped me like a sack of potatoes when i needed them the most. in oct 2023 (1.5 years in) i was forced to stop driving due to my sons medical issues. they could or would not offer me a remote position so that i could continue working for them.

i filed for unemployment and they lied to the state and told them i was working for another company and even had the nerve to say i left the company for another offer even though they approved my FMLA. from this date forward i will post my experience EVERYWHERE possible so that future driver steer clear from Swift.

every time i saw a negative ad or comment about Swift, I stuck up for them but no more. they have shown that their blue and gold/yellow trademark colors rubbed together equals RED

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User's recommendation: stay away

Kijuana S

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Verified Reviewer

Driver Ran me OFF THE ROAD

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Swift Transportation - Driver Ran me OFF THE ROAD

Was driving in Blue Springs Missouri when a Swift driver Indiana license plate number P646079 forced me onto the shoulder of the highway in order to avoid a collision. Appalling

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Pros:
  • Customer service
Cons:
  • Drivers

Preferred solution: Apology

User's recommendation: Avoid these truckers

Roland P Qzs

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Swift driver ran me off the road

Swift Truck driver ran me off the road behind Costco on Mark street. He also started yealing and me when I was stapped at a stop sign.

The Truck Numer is Swift 241273.

He doesn't know how to drive and I'm wondering why you have him as your driver. I and dozen of other was forced to reverse because he couldn't make it threw.

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Preferred solution: Just letting Swift know.

Chasten Qpq
map-marker Dallas, Texas

Talk to safety

Wasnt able to speak to anyone. I left a messege with an Ashley in HR. They told me SAFTEY wouldnt be able to answer ME AND THAT HR would

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Gary M Tnd

Driver complaint

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I want to speak with someone in person about a driver. Very rude, caused a scene at my place of employment because she can't drive or bump a dock at a receivers location.

I was very helpful despite her being rude AF.

I was in a designated parking spot and still trying to help her out despite her causing *** I have driven trucks across the country for 24 years and was pissed and wanted to speak with someone about her. Thank you.

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Cons:
  • Lol

Preferred solution: Information to someone who can do something

Anonymous
map-marker Seattle, Washington

I asked my w2 form

The lady that helped me was excellent she solved the problem on the phone.i got my w2 on my email while she stayed on the phone to make sure I got my w2.very good action from her.she was also so polite.i give her five star customers service.

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Carol G Rab

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Verified Reviewer
| map-marker Schenectady, New York

Have take for shows in 2020

I have some ticket that couldn't be use because of COVID-19 I will like to see if I can use for Disney on ice that is coming this winter

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User's recommendation: Ca

Juan C Eub

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Verified Reviewer

Terrible communication

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Broker agent, EFRAIN, is awful to work with. Leads you on through setup just to cancel loads due to lack of knowledge of own loads.

Post loads that can't be called on and doesn't reply to calls, texts, or emails.

Very rude and doesn't belong in the trucking business. Setting a very poor representation for swift transport.

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Preferred solution: Let the company propose a solution

User's recommendation: If it's posted by EFRAIN, do not even bother.

Richard E Lue

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Ocala, Florida

Liars

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I was contacted by my recruiter (Heather Schmidt), went through the process and eventually got with my Hiring Coordinator (Tiffany Mack). Lying recruiters are going to be the fall of this Company!

I was not hired due to me taking a Prescribed and Monitored Medication by my Primary of 15 years! They made me waste my time at Orientation and claim they treat you as "Family" LMFAO!!!! I DO NOT recommend SWIFT to anyone unless they enjoy lies and empty promises!!

Their Doctor, Dixon gives a half *** Physical!! So, if you're out of shape, dress unprofessionally and just want to waste your time SWIFT is for you!!!!!TE DO NOT WAS

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Loss:
$200
Cons:
  • Consistent lying
  • Unhelpful and rude employees forced into a second dot physical
  • You are only a number to them

Preferred solution: Employment with SWIFT

User's recommendation: DO NOT WASTE YOUR TIME

Jerry C Ruk

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Bad drivers

My brother was going down the interstate and a swift truck ran him off the road two others cars saw it stopped and called the highway patrol I hope they find this driver and the company will fire him!

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Cons:
  • Bad drivers

Preferred solution: Find driver

About

Related Companies

Knight Swift Transportation Holdings, Central Refrigerated Service, Barr Nunn Transportation, Knight Truck And Trailer Sales

Summary

Swift Transportation is a privately held company. The company was founded in 1966 by Jerry Moyes initially as Common Market. The company started its operation from transportation of steel and cotton. Swift Transportation is headquartered in Phoenix, Arizona. The company provides different transportation services and border crossing services. Swift Transportation has a large terminal network of a number of full service facilities in the United States and Mexico. Most of the thousands of company's trucks are Volvo trucks. Swift Transportation is an owner of Trans-Mex - transportation carrier located in Nuevo Laredo, Mexico.

Swift Transportation reviews and complaints

Swift Transportation is ranked 180 out of 1500 in Transportation and Logistics category

Area Served

USA

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