Roland P Qzs

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Verified Reviewer

Swift driver ran me off the road

Swift Truck driver ran me off the road behind Costco on Mark street. He also started yealing and me when I was stapped at a stop sign. The Truck Numer is Swift 241273. He doesn't know how to drive and I'm wondering why you have him as your driver. I and dozen of other was forced to reverse because he couldn't make it threw.
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Preferred solution: Just letting Swift know.

Kijuana S

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Verified Reviewer

Driver Ran me OFF THE ROAD

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Swift Transportation - Driver Ran me OFF THE ROAD
Was driving in Blue Springs Missouri when a Swift driver Indiana license plate number P646079 forced me onto the shoulder of the highway in order to avoid a collision. Appalling
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Pros:
  • Customer service
Cons:
  • Drivers

Preferred solution: Apology

User's recommendation: Avoid these truckers

Chasten Qpq
map-marker Dallas, Texas

Talk to safety

Wasnt able to speak to anyone. I left a messege with an Ashley in HR. They told me SAFTEY wouldnt be able to answer ME AND THAT HR would
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Gary M Tnd

Driver complaint

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I want to speak with someone in person about a driver. Very rude, caused a scene at my place of employment because she can't drive or bump a dock at a receivers location. I was very helpful despite her being rude AF. I was in a designated parking spot and still trying to help her out despite her causing *** I have driven trucks across the country for 24 years and was pissed and wanted to speak with someone about her. Thank you.
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Cons:
  • Lol

Preferred solution: Information to someone who can do something

Anonymous
map-marker Seattle, Washington

I asked my w2 form

The lady that helped me was excellent she solved the problem on the phone.i got my w2 on my email while she stayed on the phone to make sure I got my w2.very good action from her.she was also so polite.i give her five star customers service.
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Carol G Rab

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Verified Reviewer
| map-marker Schenectady, New York

Have take for shows in 2020

I have some ticket that couldn't be use because of COVID-19 I will like to see if I can use for Disney on ice that is coming this winter
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User's recommendation: Ca

Juan C Eub

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Verified Reviewer

Terrible communication

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Broker agent, EFRAIN, is awful to work with. Leads you on through setup just to cancel loads due to lack of knowledge of own loads. Post loads that can't be called on and doesn't reply to calls, texts, or emails. Very rude and doesn't belong in the trucking business. Setting a very poor representation for swift transport.
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Preferred solution: Let the company propose a solution

User's recommendation: If it's posted by EFRAIN, do not even bother.

Richard E Lue

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Verified Reviewer
| map-marker Ocala, Florida

Liars

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I was contacted by my recruiter (Heather Schmidt), went through the process and eventually got with my Hiring Coordinator (Tiffany Mack). Lying recruiters are going to be the fall of this Company! I was not hired due to me taking a Prescribed and Monitored Medication by my Primary of 15 years! They made me waste my time at Orientation and claim they treat you as "Family" LMFAO!!!! I DO NOT recommend SWIFT to anyone unless they enjoy lies and empty promises!! Their Doctor, Dixon gives a half *** Physical!! So, if you're out of shape, dress unprofessionally and just want to waste your time SWIFT is for you!!!!!TE DO NOT WAS
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Loss:
$200
Cons:
  • Swift transportation
  • Consistent lying
  • You are only a number to them

Preferred solution: Employment with SWIFT

User's recommendation: DO NOT WASTE YOUR TIME

Jerry C Ruk

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Verified Reviewer

Bad drivers

My brother was going down the interstate and a swift truck ran him off the road two others cars saw it stopped and called the highway patrol I hope they find this driver and the company will fire him!
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Cons:
  • Bad drivers

Preferred solution: Find driver

Anonymous
map-marker New York, New York

Bad drivers

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Driver of vehicle #131920 cut off 3 lanes of traffic (me included) to get into a turn lane to I 83 North from Route 30 East in York, PA. No blinkers, horn, nothing ...just drifted all the way over in the middle of afternoon traffic
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Alex T Zel

Raise awareness

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School valued at 6k consists of a week in the class, 2 weeks in a parking lot one 12 mile trip and two 45 mile ones outside the gate. Training with mentor phase is outright horrifying.They do not check backgrounds thoroughly or ever penalize trainers for anything.Harrasment,abuse and assault are very common,but reports are not taken seriously by the management.I seriously consider legal action.
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Loss:
$6000
Pros:
  • Orientation team and school seem friendly
Cons:
  • Horrible people allowed to be mentors

Preferred solution: Full refund

User's recommendation: Record your every move during mentor phase

Brian M Jec

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Verified Reviewer

Driver complaint

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Swift Transportation - Driver complaint
I had an incident with one of your drivers last night. The driver's name is Chris the truck number was 171130. He was parked and had left his headlights on. Since they were pointed right into my windshield and he had pulled his curtain closed. I knocked on his door to tell him to shut off his lights. Chris was mad saying i banged on his truck. I am guessing knocking is banging now. I told him his lights were still on and he needed to shut them off. He told me that he forgot to turn them off and he was sorry. But if i bang on his truck again. He would sic his dog on me. His dog was jumping in his lap. He pushed her back down. Im not sure what kind of dog she was. But she was dark brown with medium length fur. As you can guess. Things went down hill from there. I did call swift security right after this. The person i spoke to was able to look up the truck number. He asked if i was sure there was a dog in the truck. I said yes the dogs head was in the window. He said thays not right. Hes not supposed to jave a dog in the company truck. I reassured him that yes he does indeed have at least one dog in there now.
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User's recommendation: do not let young company drivers who can not do their job work for you. had he done his post trip inspection. he would have saw his lights were left on.

NA N Dhy

They treat the truck drivers really badly someone needs to look into the Opelika Alabama office..... please send help for those drivers they have no one to defend them just come and talk to them......

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The driver's for the Opelika Alabama office are not being taken care of they are used tired and treated poorly someone needs to talk to them if they are not scared that they will be fired....They are putting tired drivers on the road putting their lives in danger they talked to him any old kind of way and they cheat them out of money in the midst of the coronavirus pandemic they are not helping them with PPE please somebody help them God knows I can't watch any more of them being mistreated they don't deserve that
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Preferred solution: NA

Ivy H Kuj

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Verified Reviewer

Delinquent payment for the lumper service

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I'm not able to get a hold of anyone who has any idea on how to pay a lumpers fee for a Pepperidge farm load delivered in Franklin, IN. I reached out to the driver and told him to have his dispatch call me to discuss payment alternatives since his fleet card did not process successfully.

The Swift customer service line called and said they weren't able to pay it, but they would have a broker take care of it tomorrow (today). No call from a broker and no one else in customer service at swift has any idea what I'm talking about today.

I'm not sure if everyone is just playing dumb to get out of paying or if they genuinely have to have a broker take care of it at this point. Either way this delinquent payment and the lack of a sense of urgency at Swift is a hindrance to the lumping service employees and Swifts reputation.

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Loss:
$248
Cons:
  • Swift transportation

Preferred solution: All I want is to receive payment for the work done by the lumping service for PO #4504676280. I can provide any information or proof you need, but this needs to be taken care of, faster than it is.

User's recommendation: Make Swift set up an account with your company instead of having drivers pay. Drivers are difficult to deal with and it's hard to collect payment past 5 pm apparently

MrB Sfn

Stay sway

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I was told by my recruiter that I could use my one-year physical that I have left remaining on my 2-year dot card. Orientation did not want to accept my physical and said I have to redo it they told me I had to take another dot .Concentra did not approve me for a new physical they said blood sugar was too high I need a sleep apnea test I am leaving from orientation with no job and I have to go home find apnea study test just because of doctor my neck was too big. I have a Concentra in the state where I live I could have taken a dot physical there.
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Loss:
$250
Pros:
  • No e

Preferred solution: Let the company propose a solution

MrB Sfn
map-marker Laurel, Maryland

No stay away

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I attended orientation because my recruiter told me I didn't need a dot physical I currently had a physical that has 1 year left on my physical when I got the orientation they told me I had to redo a physical and the doctor Concentra decided that they wanted to test my that my sugar was high and I don't believe my sugar was high and they said I need a sleep apnea test and it took my blood pressure like 6 times in less than an hour they were trying to find any reason to disqualify me
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About

Related Companies

Knight Swift Transportation Holdings, Central Refrigerated Service, Barr Nunn Transportation, Knight Truck And Trailer Sales

Summary

Swift Transportation is a privately held company. The company was founded in 1966 by Jerry Moyes initially as Common Market. The company started its operation from transportation of steel and cotton. Swift Transportation is headquartered in Phoenix, Arizona. The company provides different transportation services and border crossing services. Swift Transportation has a large terminal network of a number of full service facilities in the United States and Mexico. Most of the thousands of company's trucks are Volvo trucks. Swift Transportation is an owner of Trans-Mex - transportation carrier located in Nuevo Laredo, Mexico.

Swift Transportation reviews and complaints

Swift Transportation is ranked 145 out of 1128 in Transportation and Logistics category

Area Served

USA

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